Resume
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Jordan Wu
Product Designer
347.345.6654
Linkedin
jordancwu@gmail.com
www.jordanwudesign.com
About
A multidisciplinary Product and UX designer, in end-to-end product development, from research, design, to user testing, creating responsive web and mobile user experiences with expertise on AI, SaaS, design systems, and accessibility. With 5+ years of delivering high-impact solutions for Fortune 500 clients and global users, I align user needs with business goals to deliver meaningful digital products. I thrive in environments where design drives measurable outcomes and unlocks new opportunities.
UI / UX Design, Collaboration, Interaction & Prototyping in Figma / Miro / Figjam
Research & Collaboration - Atlassian Confluence / Miro / Figjam
Web Development in Webflow / Framer / WordPress / HTML / CSS / JavaScript Coding knowledge
Vibe Coding Design - Builder.io, Lovable.dev, Google Stitch, Relume AI, UIzard, Figma Make
Visual Design in Adobe Creative Suite - Illustrator / Photoshop / InDesign
User Experience Insights – PENDO, ProductBoard, Hotjar/ContentSquare, Power BI
WCAG 2.2 Accessibility & Section 508 - digital accessibility design audits & remediation
Usability Testing - Usertesting.com (unmoderated) and Teams + Confluence (moderated)
Project Management in Azure DevOps / JIRA / Slack / Teams
Experience
Wolters Kluwer N.V.
Remote at NYC & Netherlands
2022 – present
Leading the design of navigation and search features for the Enablon SaaS platform.
Contributing to design system development - interactive component and pattern library
Venturing into AI product design on an AI chat assistant with search & navigation functions
Acting as an accessibility champion, promoting best practices and facilitating accessibility training across teams.
Results: a 2-year initiative resolved 90% of detected accessibility issues and led to securing a contract with Microsoft.
Scenario Lab Technologies, Inc.
NYC
2017 – 2022
Designed responsive web of all screen formats, apps, IOT products, banner ads, email newsletters
Make hi-fi digital prototypes, low-fi mockup, wireframe by using Figma, sketching, HTML/CSS editing, WordPress templates, Webflow, JavaScript plug-in, Adobe XD.
Created UX design system / style guide for web applications.
Established and maintained content management system, CMS, behind web applications.
Designed website and SEO strategy, improving E-Realty International Corp’s online presence; ChiQ Smart Home IOT app UI design; e-Commerce UX design strategy for ChiQ TV
Scenario Lab Technologies, Inc.
NYC
2015 – 2017
Researched and designed digital signage applications, retail banking service, airport self-service kiosks, and smart home products in the agile team environment.
Strategic design and planning for Wistron public information display product design.
Uncovered latent user needs through observation, shadowing and customer journey. storyboard and scenarios. Benchmarked UX design best practice for specific projects and online/field user testing.
Conducted UX design research for ASUS mobile product branding and internet video websites.
Promotional Development, Inc.
NYC
2017 - 2021
Ideate, create storyboards and design visuals in Adobe Suites. Develop 3D/2D virtual prototypes of innovative display systems for Lancome /L’Oreal in Targets and Nordstrom, to optimize retail user experience.
Designed instructional graphics and 3D design rendering for presentation
Built up design assets in Content Management System (CMS), e.g. templates, and design pattern library for data-driven design developments. Results: reducing project development time by estimated 30%.
Fabrique Letd.
Branford, NY
2017 – 2017
Managed HP / Epson computer accessories projects and supply chain in Asia.
Led a collaborative Design/Engineering team in the U.S. and Asia.
CAD in design engineering, mainly for injection molding, metal production, and assembly.
Evaluate Color/Material/Finish (CMF) selection and product functionality.
Unclogged bottleneck between design and production. Decreased time-to-market by 16%.
Lombardi Design & Manufacturing
Long Island, NY
2000 – 2015
Designed physical IOT products for Clinique. Developed new product launch e-commerce websites, using HTML/CSS/JavaScript plug-in and WordPress.
Computer-aided-design, CAD, engineering, and 3D rendering
Skills
User Experience Design
Design Thinking
Agile development
AI-enabled Interaction
Usability Testing
Information Architecture
Prototyping
Design System
Accessibility design audit
Awards, etc.
IDEA Award by Industrial Designers Society of America, IDSA - Desktop PC/Worktool system design
Certificate of Human-Centered Design Course by IDEO
Member, UXPA User Experience Professionals Association
Certificate, UI Design Patterns for Successful Software by Interaction Design Foundation (IxDF)
Education
Master of Industrial Design, Pratt Institute
Master of Business Administration, State University of New York, Polytechnic Institute