About Jordan Wu a multidisciplinary product designer with a keen interest in human behaviors, economics, visual art, and engineering.

I combine these disciplines to create human-centered design solutions that bridge research and creativity through design thinking, agile product development.

Current Role

  • At Wolters Kluwer, I lead the design of navigation and search features for the Enablon SaaS platform.

  • I have contributed to the design system development - interactive component and pattern library.

  • Lately I've expanded into AI-integrated design, working on an AI chat agent and intelligent search for platform navigation.

  • I am experimenting with vibe coding to accelerate design iterations and prototyping

  • Accessibility design leadership—Spearheaded a 2-year audit and remediation initiative to meet WCAG 2.2 AA standards, resolving 90% of issues and securing a major contract with Microsoft.

  • I also serve as an accessibility champion in our design team and product domains, promoting best practices and facilitating accessibility training across teams.

UX Design Journey

My background in product design and MBA education have shaped my approach to problem-solving, enabling me to synthesize business goals, user needs, and technical feasibility into cohesive, value-driven solutions.

My journey into UX design began with my industrial design training, which led to an award from the Industrial Designers Society of America, IDSA, and a U.S. design patent. It continues to shape how I approach interaction, service flows, and the broader product ecosystem.

I use a lean build-measure-learn cycle, integrating qualitative insights from interviews with quantitative data from tools like Pendo to deliver measurable results.

Working Style

  • Colleagues describe me as an agile, collaborative team player who thrives in fast-paced environments.

  • I bring a multidisciplinary perspective, strong analytical thinking, and an Agile-ready mindset.

  • I enjoy exploring the motives behind user behavior and creating solutions that are not only aesthetically refined but meaningfully improve workflows and reduce friction and users’ pain points.

Fun Facts

When I’m not mapping ideas in Miro or designing in Figma, I’m likely:

  • On the tennis court, or visiting museums or stores in NYC, to observe how people interact with the world.

  • Re-reading Richard Thaler’s Nudge—I’m a big fan of behavioral economics.

  • Tinkering with crafting physical objects and exploring hands-on creativity.

  • Aspired to be a faithful follower of Christ, I enjoy fellowship in my church and reading the Bible!