Resume

UX Designer / Wolters Kluwer N.V., Remote at NYC & Netherlands, 2022 – present

• Leading the design of navigation and search features for the Enablon SaaS platform.

• Contributing to design system development - interactive component and pattern library

• Venturing into AI product design on an AI chat assistant with search & navigation functions

• Acting as an accessibility champion, promoting best practices and facilitating accessibility training across teams.

• Results: a 2-year initiative resolved 90% of detected accessibility issues and led to securing a contract with Microsoft.

UX Designer / Scenario Lab Technologies, Inc., NYC, 2019 – 2022

• Designed responsive web of all screen formats, apps, IOT products, banner ads, email newsletters

• Make hi-fi digital prototypes, low-fi mockup, wireframe by using Figma, sketching, HTML/CSS editing, WordPress templates, Webflow, JavaScript plug-in, Adobe XD.

• Created UX design system / style guide for web applications. 

• Established and maintained content management system, CMS, behind web applications.

• Designed website and SEO strategy, improving E-Realty International Corp’s online presence; ChiQ Smart Home IOT app UI design; e-Commerce UX design strategy for ChiQ TV

UX Researcher & Product Designer / Scenario Lab Technologies, Inc., NYC, 2016 – 2018 

• Researched and designed digital signage applications, retail banking service, airport self-service kiosks, and smart home products in the agile team environment.

• Strategic design and planning for Wistron public information display product design.

• Uncovered latent user needs through observation, shadowing and customer journey. storyboard and scenarios. Benchmarked UX design best practice for specific projects and online/field user testing.

• Conducted UX design research for ASUS mobile product branding and internet video websites.

Senior Designer / Promotional Development, Inc., NYC, 2017 - 2021

• Ideate, create storyboards and design visuals in Adobe Suites. Develop 3D/2D virtual prototypes of innovative display systems for Lancome /L’Oreal in Targets and Nordstrom, to optimize retail user experience. 

• Designed instructional graphics and photo-realistic 3D design rendering for presentation

• Built up design assets in Content Management System (CMS), e.g. templates, and design pattern library  for data-driven design developments. Results: reducing project development time by estimated 30%.

Senior Designer / Lombardi Design & Manufacturing, Long Island, NY, 2010 – 2015

• Designed physical IOT products for Clinique. Developed new product launch e-commerce websites, using HTML/CSS/JavaScript plug-in and WordPress.